Orders over $200 free shipping & gift box

Return and Exchange Policy

Free shipping and gift boxing on orders over $200

When your order includes product sales that are equal to or exceed $200, we will gift box your order for free and offer free flat rate shipping. Please note the $200 threshold excludes tax, shipping charges, discounts, and gift boxing charges.

Our Return Policy

We want you to be 100% happy with your products. If you are not, we will definitely offer you a return or exchange! All returned or exchanged items must be postmarked no later than 30 days from the date of product shipment (to keep things fair we are firm on this policy).

For Returns

We will refund you the price paid for the eligible item and the sales tax. We cannot, however, refund any shipping charges.

Please read important guidelines/restrictions below prior to mailing your item(s):

Limited Edition items are not eligible for return or exchange.

Holiday Collections are only eligible for return as a whole collection, we cannot process a refund or exchange for an individual item within a collection.

Individual Items from Skincare Collections cannot be returned or exchanged unless returned as a whole collection.

Individual Items from Makeup Collections are only eligible for a shade exchange of equal value, we cannot process refunds for an individual item within a collection.

Basic Starter Kits or individual contents from the Kit cannot be returned or exchanged as per our Beauty Guide Agreement Policy.

For Exchanges

Once we receive the original item, we will ship out the new item for FREE! Any balance due will be charged to the credit card indicated on your Return & Exchange Form. Any credit to your account will be refunded to your original form of payment.

How do I return/exchange a product?

If you purchased the item(s) directly from a Beauty Guide, please contact the Guide that sold you the item(s) to process your return/exchange. If you purchased the item(s) through our website, please Click Here to download our Return & Exchange Form.

Please send this completed form along with the carefully packed return/exchange item(s) to:

United States Orders:
LimeLife Returns Department
8 Westchester Plaza
Elmsford, NY 10523
Canada Orders:
LimeLife Returns Department
LimeLife Canada Limited
Unit 89, 2700 Dufferin Street
Toronto, M6B 4J3

When you ship your return or exchange item(s), please be certain to obtain tracking information on your package. We hope you understand we cannot process your request without the product in hand.

Contact Us

Contact Customer Care at 1-844-BE-AMAZING (1-844-232-6294) or email us at returns@limelightbyalcone.com

Privacy Policy

We take our responsibility of protecting your personal information seriously and have created this Policy Statement to help you understand the type of information we collect and your rights to and our responsibilities in safeguarding it. This Privacy Policy applies to any portion of the LimeLight by Alcone website, including the official corporate website, Beauty Guides' personal websites and the Beauty-Guide-only portion of the website, known as the “Green Room.” LimeLight by Alcone respects the privacy of our Beauty Guides, customers and those who visit our websites and this Privacy Policy is incorporated into our Terms of Use. This online Privacy Policy does not necessarily cover or include the collection of personal information by LimeLight by Alcone Beauty Guides. This Privacy Policy explains how we collect, use, under certain conditions, disclose your personally identifiable information (“PII”) and the steps we have taken to secure your PII.

This Privacy Policy also explains your options regarding the collection, use and disclosure of your PII. This privacy policy applies to the Website and does not necessarily apply to any offline collection of your personal information.

Collection and Use of Information

We do not require any PII to browse our Website. All information gathered is on a voluntary basis. If you decide to provide us with your PII, you should know that we may store all PII that you provide to us through whatever means you provide such information (through our Website, Beauty Guide, via email or facsimile, etc.). Examples of PII include but are not limited to, your name, physical and/or email address, phone number, and credit card information. In addition to your contact information, we may collect your personal tax id, birthday, gender, occupation, and any other information necessary for you to join us as a Beauty Guide.

Cookies

We may collect non-personally identifiable information automatically through the use of “cookies.” Cookies are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Cookies do not contain any PII unless you specifically supply that information. We use cookies to collect, store and sometimes tack information for statistical purposes to improve the services we provide. If you are a registered user, we will use a cookie to save your settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and to purchase the items. If you do this, we keep a record of your browsing activity and purchase. These cookies do not enable third parties to access any of your PII. You have the ability to set your browser to refuse cookies from websites or to remove cookies from your hard drive. If you choose to do this, you will not be able to access or use portions of the Website.

Customer PII

To purchase LimeLight by Alcone products, customers either fill out and sign an Order Form at a Beauty Show or provide their information on-line via the Website. The PII provided on an Order Form will be entered into the LimeLight by Alcone website by your Beauty Guide so we may process your order. All Beauty Guides must abide by this Privacy Policy and must not share confidential information except in connection with their LimeLight by Alcone business, and they must make certain all Order Forms are kept in a secure location. Individuals interested in learning about being a Beauty Guide or hostess will provide PII either on-line, via email or directly to a LimeLight by Alcone Beauty Guide.

Beauty Guide PII

To become a LimeLight by Alcone Beauty Guide you must provide us with your PII through completing and digitally signing an on-line Beauty Guide Agreement.

Age

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information to us. You should rely on a parent or guardian to assist you.

Information Use and Disclosures

Internal Use

LimeLight by Alcone will use the PII disclosed on an Order Form or entered into the Website to process and complete the customer's order, including shipping and billing. In addition, a customer's name, mailing address, email address and telephone number may be used for the following limited purposes: Referrals – When LimeLight by Alcone receives unsolicited orders or hostess requests, your PII will be provided to a Beauty Guide to ensure your needs are met. At LimeLight by Alcone we want to ensure you are completely satisfied with your LimeLight by Alcone purchase. Accordingly, the PII you provide may be used for purposes of monitoring and ensuring customer satisfaction, including troubleshooting problems and resolving disputes. Your PII may also be used to keep you informed of new products and promotions at LimeLight by Alcone.When a customer fills out and signs a Customer Order Form, they consent to the collection, use and disclosure of their PII for the purposes set out above, unless we are notified otherwise. LimeLight by Alcone may, from time to time, publish a Beauty Guide's PII (name, photo, sales results and achievements) to recognize the Beauty Guide for their achievements and help motivate other Beauty Guides.

Administrative

LimeLight by Alcone reserves the right to use PII for administrative purposes. When an individual completes and digitally signs the New Beauty Guide Agreement, the individual consents to the collection, use and disclosure of their PII for the purposes set out above, including the calculation and processing of commissions, unless LimeLight by Alcone is otherwise notified. When your Beauty Guide Application is accepted by LimeLight by Alcone, the PII disclosed on the application, will be used solely within the context of our business relationship with you. Upon the termination of the relationship between LimeLight by Alcone and the Beauty Guide, LimeLight by Alcone will only keep the Beauty Guide's PII for lawful purposes.

External Use

We want to provide you with excellent service and make your LimeLight by Alcone experience as seamless as possible. We share nonpublic PII and non-personally identifiable information with third parties that perform services on our behalf for your benefit. These third parties must abide by this Policy to keep nonpublic information confidential and use it only for its intended purpose. You acknowledge that LimeLight by Alcone is located in the United States and, accordingly, your information may be processed and stored in the United States and that the US government, courts or law enforcement agencies may be able to obtain disclosure of your information through lawful means in the US. We may also disclose PII for detection and prevention of fraud. We reserve the right to transfer PII in the event LimeLight by Alcone acquires or merges with or is acquired by another company. Any information disclosed as a result of one of these events will be subject to the Privacy Policy in effect at the time.

External Use

We do not rent or sell your PII to another company or third party business for use in promoting their goods or services.

Opt In

LimeLight by Alcone Main Office will only provide you with promotional emails, coupons, etc if you opt-in to receive these emails. You may, however, receive emails of varying content directly from your Beauty Guide.

Security

To protect your nonpublic PII, we have put in place state-of-the-art sockets layer (SSL) technology. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. LimeLight by Alcone will NEVER ask for sensitive information via email.

Choice

You may review, correct, or delete your personal information through our website. If you have registered with us, you will be able to view and modify any information contained in your personal profile. However, for security purposes, you must contact LimeLight by Alcone directly to change your tax id number. You may also contact us to remove any PII from our database.

TERMS AND CONDITIONS OF USE

Last updated : April 18, 2018

Please read these Terms and Conditions of Use ("Agreement") carefully before using this website. This Agreement applies to the following websites: LIMELIGHTBYALCONE.COM (the “Site”).

      1. TERMS OF USE OF SITE.

By accessing or using this Site, you are acknowledging that you have read, understand, and agree, without limitation, to be bound by these Terms and Conditions, including our Privacy Policy and other policies, all of which are deemed a part of and included within these terms and conditions (collectively, "Terms and Conditions");

If you do not agree to abide by these Terms and Conditions, you cannot use this Site.

We, LimeLife Canada Ltd. (“LimeLife”, “us", "we", or "our") have the right, in our sole discretion, to add to, remove, modify or otherwise change any part of these Terms and Conditions, in whole or in part, at any time. If we exercise this right the “Last updated” notice at the top of this document shall be amended to reflect the last date of such changes. Changes will be effective as of the date the changes to these Terms and Conditions are posted to this Site. It is your responsibility to check these Terms and Conditions each time you access this Site to determine whether any changes have been made, including by checking the “Last updated” date at the top of these Terms and Conditions.

If any change to these Terms and Conditions is not acceptable to you, you must discontinue your use of this Site immediately. Your continued use of this Site after any such changes are posted will constitute acceptance of those changes. These Terms and Conditions apply exclusively to your use of this Site and do not alter the terms or conditions of any other agreement you may have with us.

      2. PRODUCTS AND SERVICES FOR PERSONAL USE

The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.

      3. PURCHASE RELATED POLICIES AND PROCEDURES

To make a purchase on the Site, you must be over the age of majority in your jurisdiction of residence or be over the age of thirteen years old and have consent from your parents and the credit card holder.

      4. PURCHASES

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, your contact information (e-mail address and phone number) and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

This right to share your identity and contact information includes one Beauty Guide either of your choice or, if you do not select one, the closest Beauty Guide to you geographically.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

      5. AVAILABILITY, ERRORS AND INACCURACIES

In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.

We may experience delays in updating information on the Service and in our advertising on other websites.

      6. CONTESTS, SWEEPSTAKES AND PROMOTIONS

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms and Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Promotions may be available for a limited time.

LimeLife reserves the right to withdraw any promotional offer or campaign at any time and without notice. LimeLife Canada Ltd. will resolve any disputes in regard to these campaigns at its sole discretion.

      7. BEAUTY GUIDE ONLY ACCESS

Access to some portions of the Website is only permitted for Beauty Guides through the use of a personalized ID issued by LimeLife Canada Ltd to that Beauty Guide and a password subsequent to the Beauty Guide’s digital signature of the Beauty Guide agreement. Any distribution of your password or the Content of this Site to any third party is strictly prohibited. To become a Beauty Guide, which entails becoming a distributor for our brand under the status of independent contractor, please refer to the “Become a Beauty Guide” tab.

      8. PRODUCT SUBSCRIPTIONS

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Limelife Canada Ltd cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Limelife Canada Ltd customer support team. Note that if you cancel your subscription after the order has started being processed, cancellation will only be effective the following month. You may seek support from a Beauty Guide in this process.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Limelife Canada Ltd with accurate and complete billing information including full name, email address, postal address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Limelife Canada Ltd to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Limelife Canada Ltd will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

      9. SERVICE SUBSCRIPTIONS

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). The service subscription only applies to Beauty Guides and gives access to specific services and tools either necessary or helpful for Beauty Guides to perform their business. Billing cycles are set on a monthly and annual basis, and may be cancelled at any time. Service subscriptions are subject to the Beauty Guide Policies and Procedures and the Policies and Procedures govern the service subscriptions. For all information regarding Beauty Guide regulations, including rules applicable to service subscriptions, we ask you to refer to the Beauty Guide Policies and Procedures accessed in the “Become a Beauty Guide” tab.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Limelife Canada Ltd cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Limelife Canada Ltd customer support team.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Limelife Canada Ltd with accurate and complete billing information including full name, email address, postal address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Limelife Canada Ltd to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Limelife Canada Ltd will suspend the Beauty Guide’s account within a reasonable time frame until fees are paid.

      10. FEE CHANGES

Limelife Canada Ltd, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Limelife Canada Ltd will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

      11. PRODUCT SUBSCRIPTION REFUNDS

Since Product Subscription equates automated product order, our refund and exchange policy applies. Please refer to our Refund and Exchange policy for more information.

      12. SERVICE SUBSCRIPTION REFUNDS

Except when required by law, paid Subscription fees are non-refundable.

      13. PROPERTY RIGHT

All information and Content available on the Site is the property of LimeLife Canada Ltd. or its licensors. Any unauthorized copying, redistribution, communication by telecommunication, reproduction or modification of this Site (including any element of the Content) by any person may be a violation of trade-mark and/or copyright laws and could subject such person to legal action.

You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying, redistribution, communication by telecommunication, reproduction or modification of this Site or any of the Content.

Certain names, graphics, logos, icons, designs, words, titles and phrases on this Site, including without limitation “LimeLife” constitute trade-marks, trade names, trade dress and associated products and services of Alcone Company, Inc. or its affiliates (the “Marks”) and are protected in Canada and internationally and their display on this Site does not convey or create any license or other rights in the Marks or the Third Party Marks. Any use of the Marks or the Third-Party Marks, in whole or in part, without prior written authorization of LimeLife Canada Ltd. or such third party, as applicable, is strictly prohibited.

      14. LIMITED LICENCES

Subject to these Terms and Conditions, you are granted a non-exclusive, non-transferable, non-sub-licensable, revocable, limited right and license to use this Site, including the Content forming part of this Site, solely for informational purposes and solely for your own personal non-commercial use.

You may not, nor may you cause or assist another to directly or indirectly:

Any unauthorized use by you of the Site or any and/or all of our Content automatically terminates the limited licenses set forth in this Section 3 without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

      15. SUBMISSIONS

Any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a worldwide, non-exclusive, unrestricted, royalty-free, perpetual, irrevocable, assignable right and license to copy, use, reproduce, modify, adapt, translate, publish, license, distribute, sell or assign the Submission in any way as we see fit, including but not limited to copying in whole or in part, creating derivative works from, distributing and displaying any Submission (in whole or in part) in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works, or using the Submission within or in connection with our products or services and you further waive any “moral rights” that you may have in the Submissions. You also acknowledge that your Submission will not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, without payment of money or any other form of consideration, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission and that you have the right to grant the foregoing rights to LimeLife Canada. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitations, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission or any damages arising from any Submission.

      16. PRIVACY POLICY

Any personal information which Limelife Canada Ltd collects via this Site is subject to the LimeLife’s Privacy Policy. The Privacy Policy is available at https://www.LimelightbyAlcone.com.

      17. SECURITY

To protect your nonpublic Personal Information, we have put in place state-of-the-art sockets layer (SSL) technology. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. LimeLife Canada Ltd. will NEVER ask for sensitive information via email.

      18. USER CONTENT

Users of this Site may be permitted to create, submit, or share text, images, comments, or other information posted by or shared by users (“Postings”) to this Site. In submitting any Postings, you agree:

Comments or opinions expressed in each Posting are those of their respective contributors, and do not represent the views of LimeLife Canada Ltd. Or its affiliates. LimeLife Canada Ltd. has no obligation to screen or censor any of the Postings, although as described hereinunder LimeLife Canada Ltd. reserves the right to do so from time to time.

As a result, LimeLife Canada Ltd. has no control over, and disclaims any responsibility and liability for, the content, truth, accuracy, or completeness of any Posting, or the quality, safety or legality of the subject of the Posting. Each person making a Posting is solely responsible for the form, content and accuracy of such Posting.

In addition, because user authentication on the Internet is difficult, LimeLife Canada Ltd cannot and does not confirm that each user is who they claim to be. As a result, you acknowledge there may be, and you assume all, risks associated with dealing with other users with whom you come in contact through this Site, including without limitation risk of harm in dealing with strangers, foreign nationals, underage persons or people acting under false pretenses.

Subject to any applicable law and the requirements of our Privacy Statement:

You acknowledge that we have the right in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content.

      19. ACCOUNT

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms and Conditions, which may result in immediate termination of your account on our Service.

You represent and warrant that you (a) are above the legal age of majority in your jurisdiction of residence, (b) have not previously been suspended or removed from the Site, (c) do not have more than one (1) account at any given time for the Site; (d) that you have full power and authority to enter into the Terms and Conditions and in doing so will not violate any other agreement to which you are a party.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. If someone accesses our Site or Services using your Account Information, we will rely on that Account Information and will assume that it is really you or your representative who is accessing the Site and Services. You may not use anyone else's Account at any time, without the permission of the Account holder.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.Except as may be prohibited by Quebec law, we reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in LimeLife Canada’s best interests to do so.

      20. DISCLAIMER OF WARRANTIES

We make no representation or warranty and there are no conditions of any kind regarding this Site, including without limitation any representation, warranty or condition regarding the accuracy, reliability, currency, or completeness of the Content or Postings, including that they are appropriate or available for use at any locations outside Canada.

We make no representation or warranty that your use of the Site will be uninterrupted or error-free. You are advised that accessing the Site from locations where its contents are illegal is prohibited. If you access the Site from locations other than Canada, then you do so on your own initiative and you are solely responsible for compliance with all applicable laws, including export and import regulations and intellectual property laws of other countries.

You acknowledge and agree that this Site (including without limitation the Content and Postings) is provided on an “AS IS” basis and that any use of or reliance on this Site shall be at your sole risk.

You will provide all hardware required to access and use this Site and agree to be responsible for all telephone, data and other charges necessary to access this Site.

LIMELIFE CANADA LTD. AND ITS AFFILIATES DO NOT MAKE ANY, AND EXPRESSLY DISCLAIM ALL, REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT, OR THOSE ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE WITH RESPECT TO THIS SITE (INCLUDING THE CONTENT OR POSTINGS). FOR GREATER CERTAINTY, LIMELIFE CANADA LTD. DOES NOT WARRANT THAT THIS SITE WILL (a) MEET YOUR REQUIREMENTS (b) BE COMPATIBLE WITH YOUR COMPUTER OR MOBILE DEVICE OR ANY RELATED EQUIPMENT, (c) BE RELIABLE, ACCURATE, AUTHENTIC, CURRENT OR COMPLETE, (d) CONTINUE TO OPERATE (e) OPERATE WITHOUT INTERRUPTIONS, OR (f) BE ERROR-FREE. YOU EXPRESSLY UNDERSTAND AND AGREE THAT NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM LIMFELIFE CANADA LTD. OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

      21. LIMITATION OF LIABILITY

IN NO EVENT SHALL LIMELIFE CANADA LTD, ITS SUBSIDIARIES OR AFFILIATES, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS OR REPRESENTATIVES (THE FOREGOING REPRESENTATIVES, COLLECTIVELY, THE "LIMELIFE REPRESENTATIVES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF (a) THIS AGREEMENT, (b) THE SITE, (c) YOUR USE OF OR INABILITY TO USE THE SITE, OR (d) THE ACTS OR OMISSIONS OF BEAUTY GUIDES, IN EACH EVENT, EVEN IF LIMELIFE OR SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

LIMELIFE CANADA LTD. IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR SUBMISSIONS, TRANSMISSIONS OR DATA OR FOR ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED. LIMELIFE CANADA LTD. IS NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY (INCLUDING WITHOUT LIMITATION ANY BEAUTY GUIDE), OR ANY INFRINGEMENT BY A THIRD PARTY OF ANOTHER'S INTELLECTUAL PROPERTY, PRIVACY OR OTHER RIGHTS. IN NO EVENT SHALL LIMELIFE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) ARISING FROM OR RELATED TO THIS AGREEMENT, THE SITE, OR YOUR USE OF OR INABILITY TO USE THE SITE EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR USING OR ACCESSING THE SITE.

NOTWITHSTANDING THE FOREGOING, THESE LIMITATIONS OF LIABILITY HEREIN DO NOT EXCLUDE ANY PRODUCT LIABILITY CLAIMS, STATUTORY CONSUMER RIGHTS, DAMAGES ASSOCIATED WITH PERSONAL INJURY OR RESULTING FROM COMPANY INTENTIONAL MISCONDUCT, RECKLESSNESS, FRAUD, OR GROSS NEGLIGENCE.

      22. NO ENDORSEMENT OF BEAUTY GUIDES

We do not control the views and actions of our Beauty Guides, and the only relationship that exists between Beauty Guides and LimeLife Canada Ltd is a commercial relationship whereby Beauty Guides agree to distribute LimeLife products under an independent status in exchange for a commission paid by LimeLife Canada Ltd. Content posted and views expressed by our Beauty Guides publicly in any manner included via social media posts and, as such, we make no representations or warranties regarding Beauty Guide Content or its truthfulness, accuracy, reliability, integrity or quality. We do not determine whether Beauty Content violates the rights of others, and we have no control over whether Beauty Guide Content is of a nature that you or other users may find offensive.

This policy applies to Beauty Guide Content, including opinions, statements and other content of Beauty Guides, as well as third parties, that is, not us. You acknowledge and agree that the information and views expressed by Third party or Beauty Guide Content do not necessarily reflect our views or those of our content providers, advertiser, sponsors, affiliated or related entities, and we do not support or endorse any Beauty Guide or Third Party Content. We do not assume, and expressly disclaim, any obligation or liability with respect to Beauty Guide or Third Party Content and no confidential or fiduciary understanding or relationship is established by our receipt or acceptance of any such materials.

      23. INDEMNIFICATION.

You will indemnify and hold us and the LimeLife representatives (the “indemnified parties”) harmless from and against any claims brought by third parties arising out of (a) your misuse, inability to use, or activities in connection with the site, (b) any breach of these Terms and Conditions by you, or through any account you may have with any LimeLife sites including any use of the services other than as expressly authorized in the Terms and Conditions, (c) your violation of any rights of any LimeLife websites visitor, user, or customer, or any other third party; (d) any transaction; you agree that the indemnified parties will have no liability in connection with any such breach or unauthorized use or modification, and agree to indemnify against any and all resulting loss, damages, judgments, awards, costs, expenses, and lawyers’ fees of the indemnified parties in connection therewith.

      24. GENERAL PROVISIONS

COMPLETE AGREEMENT. You acknowledge and agree that these Terms and Conditions and any and all other legal notices or statements posted on the Site constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. We also reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

GOVERNING LAW: These Terms and Conditions shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Ontario and the laws of Canada, as applicable.

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms and Conditions will remain in effect. These Terms and Conditions constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.

INTERPRETATION, SEVERABILITY, WAIVER, REMEDIES: Headings and titles are for convenience only and shall not be used to construe these Terms and Conditions. If any term of these Terms and Conditions is found invalid or unenforceable by any court of competent jurisdiction, that term will be severed from these Terms and Conditions. No failure or delays by LimeLife Canada Ltd. in exercising any right hereunder will waive any further exercise of that right. LimeLife Canada Ltd.’s rights and remedies hereunder are cumulative and not exclusive.

NOTICES: Any communications required to be made with LimeLife Canada Ltd. in regards to this Site, including in respect of any use or disclosure of the information made available by you, may be forwarded to: 2700 DUFFERIN ST UNIT 89 Toronto, ON M6B 4J3 CA